Shipping Method

At nicegoodmall, we offer various shipping methods to ensure your order arrives promptly and securely. We strive to provide reliable shipping services to all our customers. Below is an overview of the shipping methods available, estimated delivery times, and shipping costs.

1. International Shipping

We ship internationally to a wide range of countries and regions. Delivery times and shipping costs may vary depending on your location. All international orders are processed and dispatched within 2-3 business days.

  • Standard International Shipping:
    Estimated Delivery Time: 7-14 business days (depending on destination)
    Shipping Cost: Calculated at checkout based on location and weight
    (Flat Shipping Rate - $8.00)
  • Express International Shipping:
    Estimated Delivery Time: 3-5 business days (depending on destination)
    Shipping Cost: Calculated at checkout based on location and weight
  • Free shipping on orders over $119.99.

 

2. How We Ship

We partner with trusted couriers such as DHL, FedEx, UPS, and Hong Kong Post to ensure your order arrives safely and on time. Shipping options may vary depending on the destination country.

3. Order Processing Time

  • Order Processing: Once you place your order, it will be processed within 1-2 business days for Hong Kong orders and 2-3 business days for international orders. This includes verifying your payment and preparing the item(s) for shipment.
  • Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email, which you can use to track the status of your shipment.

4. Shipping Fees and Taxes

  • Shipping Fees: Shipping fees will be calculated at checkout based on the size, weight, and destination of your order.
  • Customs Duties and Taxes: International customers may be responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the purchase price and must be paid upon delivery. Please check with your local customs office for more information.

5. Shipping Delays

While we strive to ensure your order arrives within the estimated delivery time, please note that delays may occur due to factors such as weather conditions, customs clearance, and shipping carrier delays. We are not responsible for delays caused by these external factors.

6. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at sale@nicegoodmall.com as soon as possible. We will assist you in filing a claim with the shipping carrier.
  • Damaged Packages: If your package is damaged upon arrival, please contact us immediately at sale@nicegoodmall.com with photos of the damage. We will assist you in processing a claim or arranging for a replacement.

8. Contact Us

If you have any questions about our shipping methods or need assistance with your order, feel free to reach out to us:

  • Email: sale@nicegoodmall.com